Refund and Returns Policy

Returns & Exchanges

If you are not happy with your purchase, you may return it to us in new condition and in its original packaging within 14 days for a product refund or exchange. Exchanges are processed as new orders and credit is given on returned product only when we have received it. You must receive a return authorization number and product return address prior to sending back product in order to receive credit. Do not return product to our PO Box. Returns of overstock purchases, or products listed on the “ON SALE” category may be discontinued colors and can not be returned for any reason. Unless PakAppeal made error on order, there will incur a 20% restocking fee. Unauthorized returns, including product refusals without notification, will incur a 40% restocking fee. NO returns are not allowed after the 14 day period.